Randy Shaw, Editor-in-Chief, Beyond Chron:
This is in response to the Jan. 29, 2014, opinion editorial “Postal Workers Launch National Campaign Against USPS Services to Staples” by Sally Davidow of the American Postal Workers Union (APWU), AFL-CIO.
As you know, the Postal Service launched a pilot program with Staples to provide postal products and services within their retail stores in test markets across the country.
The concept of this new retail partnership is a direct response to the changing expectations of customers who demand greater convenience. That is why service providers, such as banks, dry cleaning, doctors and major retail chains are partnering together to provide that one-stop shopping experience that many customers demand.
By expanding access to more of its products and services such as the revamped Priority Mail service, the Postal Service can provide greater convenience for its current and potential customers.
The Postal Service has already established partnerships with more than 65,000 retail partners to provide alternative access to postal products and services. The Staples pilot program is the next step in the USPS retail partnership expansion to provide postal products and services where our customers live, work, and shop. It also is important to note that no APWU jobs have been impacted by this pilot partnership.
Today’s marketplace is constantly evolving and the Postal Service must continue to adapt to the demands of our customers to retain and grow our revenue base.
The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. This retail partnership program could be an innovative step towards generating revenue to ensure the long-term viability of the Postal Service.
Thank you for the opportunity to give the facts surrounding this important pilot partnership and to explain its many benefits for our customers and our entire organization.
Don A. Smeraldi
Manager, Corporate Communications
U.S. Postal Service, Pacific Area